Emerald Iguana Inn Policies:
Reservations require
a minimum 2 night stay. Holidays and special event days may require a longer minimum stay.
At the time of booking, your credit card will be charged for the first night’s stay of the reservation. If the reservation is cancelled at least 7-day days prior to the check-in date, the deposit will be refunded to your credit card less a $15.00 credit card processing fee.
Any reservations not cancelled within the 7-day period, or length of stays that are shortened, will be charged a cancellation fee equivalent to the one (1) day deposit required and guest may be held liable for all days within the reservation that don't resell. Holidays and Special events have a 14 day advance cancellation There will be no refunds issued after the 7 (or 14) day cancellation period.
Total room stay will be charged at check-in with no refunds being made for early check-outs.
For Reservations made for 7 or more days, payment in full is required at the time of booking. The payment deposit, less a $50.00 cancellation fee will refunded if the booking is cancelled at least 15 days prior to arrival. No refunds will be made for cancellations or shortened stays with less than 15 days prior notice.
For Group bookings of 3 rooms or more, a 50% deposit is required. To insure tranquility for all our guests, groups wishing to book more than 6 rooms/suites are required to buy-out the entire property. A $50.00 per room cancellation fee will be charged for all rooms cancelled out side 30 days. Within 30 days prior to arrival deposited amounts are not refundable. Please contact our staff for more information.
If your on-line reservation is denied, please call us at 805-646-5277. We may still be able to accommodate you.
By continuing with this reservation you agree to honor all of our policies.