Online Check In & Amenity Selection
Please fill out our online check out form below as soon as possible so we can prepare for your arrival (This paperwork may also be done in person but submitting this online form will expedite the check in process!)
When completing the form, you will be given the option between In-Person or No-Contact Check In:
In Person Check In:
- Check In is Between 3pm-7pm.
- Come into the Front Office to be greeted by our staff and receive your room keys.
No-Contact Check In
- Call us at 805-646-5277 to provide the security code on the credit card you are using for your reservation balance.
- Once we receive your payment verification, when the room is ready we will place an envelope on the door of the Front Office with your name on it.
- Inside the envelope will be a letter from us with details regarding your stay and a map with directions your room.
- Your key will be located under the doormat of your room.
- The Emerald Iguana Front Desk is open until 7pm.
- Our Phone Hours are 8:30am-8:30pm, please let us know if you need anything prior to our closing so we can best assist you (805) 646-5277. Our after-hours emergency night manager’s phone number is recorded on the voicemail of our main phone line should you require emergency assistance after hours.
- Visit our Welcome Room located poolside to pick up complimentary coffee and tea, concierge info and complimentary snacks open from 8am-7pm.
- We provide Housekeeping Service by Request Only. Let us know before 11am on the day-of to get service.
- Pool & Jacuzzi are open on a first come first serve basis.